Devoluciones-Returns-Devoluções-Retours-Rücksendungen

¿Quieres devolver algún producto de tu pedido? No te preocupes.


        Si has comprado online o por shop and go
:
        Pulsa aquí y accede a toda la información relacionada con el proceso de devolución                

 

Si has comprado en tienda:

Acércate a cualquiera de nuestras tiendas Krack y de forma completamente gratuita realizaremos tu devolución.

 

¿Necesitas ayuda? Estaremos encantados de ayudarte. Envíanos tus dudas a cliente@krackonline.com y te responderemos lo antes posible. Estamos disponibles de lunes a jueves, de 10 a 18 horas y los viernes de 10 a 15 horas.

Quer devolver algum produto da sua encomenda? Não se preocupe!
Clique aqui e aceda a toda a informação relacionada com o processo de devolução.

Precisa de ajuda? Temos o maior prazer em atendê-lo! Envie-nos as suas dúvidas para customer@krackonline.pt e responder-lhe-emos o mais rapidamente possível. Estamos disponíveis de segunda a quinta-feira, das 10h às 18h, e na sexta-feira, das 10h às 15h.

Tu veux renvoyer un article de ta commande? Ne t'inquiète pas!
Clique ici et accède à toute l'information concernant les retours. 

Besoin d'aide? Nous sommes ravis de t'aider! Écris-nous à customer@krackonline.fr et nous te répondrons le plus rapidement possible du lundi au jeudi de 10h à 18h et le vendredi de 10h à 15h.

DEUTCHSLAND | krackonline.com/de/

Möchtest du einen Artikel aus deiner Bestellung zurücksenden? Kein Problem!
Klicke hier und greife auf alle Informationen zum Rückgabeprozess zu.

Brauchst du Hilfe? Wir helfen dir gerne weiter! Sende uns deine Anfrage an customer@krackonline.de und wir werden so schnell wie möglich antworten. Denke daran, dass wir von Montag bis Donnerstag von 10 bis 18 Uhr und Freitags von 10 bis 15 Uhr erreichbar sind.

Have you bought your article through Amazon? 

Don't worry! You just have to create a request of return through your Amazon account and we will sen dou the instructions about how to proceed with your return as soon as possible. 

 Have you bought your article through Spartoo? 

You just have to create a request of return through your Spartoo acount or contact Spartoo's customer services and they will hep you through the whole process.

 Have you bought your article through Zalando? 

Please check that the return label is included in the parcel as well as the invoice. And yes, it is free! If you need any further information, you can write us an email to customer@krackonline.fr (France) or customer@krackonline.de (Germany).

 Have you bought your article through C-Discount? 

No worries! You just have to create a request of return through your C-Discount account. Once your request is accepted you will have to create the return label through the following link: http://retours.mondialrelay.com/d/E1KRACKO/?SiteId=DFR  

 Have you bought your article through Aliexpress? 

You just have to search through your orders in your Aliexpress acount and open a dispute. We will reply you as soon as possible with the instructions to proceed with the return.


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